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Find quick answers to common questions
Creating an account is simple. Click on the 'Register' button at the top of the page, fill out the required information, and verify your email address. The whole process takes just a few minutes, and you'll be ready to play.
To verify your account, go to the 'My Account' section and select 'Verify Account.' You'll need to upload a valid ID document and a proof of address. Our team will review your documents within 24 hours.
Click on the 'Forgot Password' link on the login page. Enter your registered email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.
We accept various payment methods including bKash, Nagad, Rocket, and bank transfers for Bangladeshi players. We also support major credit cards and cryptocurrencies like Bitcoin and Ethereum.
Most withdrawals are processed within 24 hours. Mobile payment methods like bKash and Nagad are typically instant once processed. Bank transfers may take 1-3 business days depending on your bank.
Yes, the minimum deposit amount is ৳500. Different payment methods may have different limits, so please check the deposit page for specific information.
Yes, all our games use certified Random Number Generators (RNGs) that are regularly audited by independent testing agencies. The outcomes of all games are completely random and cannot be manipulated.
Absolutely! All our games are optimized for mobile play. You can access them directly through your mobile browser or download our dedicated app for Android and iOS devices.
The Return to Player (RTP) percentage varies by game, but our slots generally have an RTP between 95% and 97%. You can find the specific RTP for each game in its information section before you start playing.
The welcome bonus is automatically added to your account when you make your first deposit. Make sure to opt-in for the bonus during the deposit process. The minimum deposit to qualify for the welcome bonus is ৳1,000.
Wagering requirements specify how many times you need to bet the bonus amount before you can withdraw it. For example, if you receive a ৳1,000 bonus with a 30x wagering requirement, you'll need to place bets totaling ৳30,000 before withdrawing any winnings from that bonus.
Yes, free spins typically expire after 7 days from the date they are credited to your account. Make sure to use them within this timeframe to avoid losing them.
Yes, we use advanced SSL encryption technology to protect all personal and financial information. Our privacy policy strictly prohibits sharing your data with third parties without your consent.
To enable Two-Factor Authentication, go to 'Account Settings' > 'Security' > 'Two-Factor Authentication'. You can choose between SMS or Google Authenticator methods. Follow the on-screen instructions to complete the setup.
If you suspect unauthorized access, change your password immediately and contact our support team through live chat or email. We recommend enabling Two-Factor Authentication to prevent future unauthorized access.
Tools and resources to keep your account safe
Add an extra layer of security to your account with 2FA. Protect your account and funds with this simple security feature.
Enable 2FAQuickly reset your password if you've forgotten it or suspect unauthorized access to your account.
Reset PasswordSet deposit, loss, or session time limits to maintain control over your gaming habits and ensure responsible play.
Set LimitsTake a break from gaming with our self-exclusion tools. Choose temporary or permanent exclusion options.
Learn MoreWhether you need a bonus clarification or a payout issue fixed, we're ready to help
